Hearing Aid Tutorial Videos

Hearing Aid Tutorial Videos

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At Advanced Specialty Care, our Audiology & Hearing Aid Specialists strive to help you become an expert in managing your own hearing aids.  Hearing aids require maintenance at home to keep them working efficiently. 

Please use the below videos to guide you in cleaning and maintaining your hearing aids.  As we find additional helpful videos, we will add them.

Wax Guards

Many hearing aids use wax guards to prevent wax from accumulating inside the mechanism.

Every hearing aid manufacturer uses their own type of wax guard.  Your audiologist will provide you with the correct wax guard for your model.

Changing wax guards typically involves:

  1. Removing a single-use wax guard tool from the kit.
  2. Using one end of the tool to extract the old wax guard.
  3. Flipping over the single-use tool.
  4. Inserting the new wax guard.

Please see the below video to help orient you on how to change the wax guard on a custom, In-the-Ear hearing aid:

With Behind-the-Ear or Receiver-in-Canal hearing aids, often there is an extra step in this task:  you must remove the silicone dome from the end of the hearing aid before changing the wax guard.  You might have extra silicone domes to replace your old one. However, the domes last a long time and the old one can usually be put back on after the wax guard is replaced.

Need further assistance?

The following phone numbers are technical support helplines for every brand offered at Advanced Specialty Care. These specialists can guide you through setting up and troubleshooting your device’s Bluetooth connection and various accessories.

UNITRON
(866) 230-0115

WIDEX
(844) 497-8844

PHONAK
(800) 679-4871

STARKEY
(800) 721-3573

OTICON
(855) 400-9766